Terms & Conditions
Last updated 27 August 2026
These Terms & Conditions govern your use of SampleForge (the "Service"), operated by KICK BACK CITY ("we", "us"). By creating an account or using the Service you agree to these terms. If you are using the Service on behalf of an organisation, you confirm you have authority to bind it; otherwise you confirm you are of legal age to enter this agreement.
1. The service
SampleForge is a browser-based tool that batch-converts audio files into formats compatible with vintage hardware samplers, synthesizer workstations, trackers and software instruments. Audio decoding and conversion run locally in your browser; your audio files are not uploaded to our servers.
Free accounts include a limited number of conversions per calendar month. A one-time Pro purchase removes that limit for the account that bought it.
2. Your account
You must provide accurate information and keep it up to date. You are responsible for keeping your credentials confidential and for all activity under your account. Pro access is granted to a single account and may not be shared, resold or transferred.
3. Acceptable use
You must not:
- use the Service for any unlawful purpose, fraud or spam;
- process audio you do not have the rights to convert, or infringe anyone's intellectual property;
- interfere with the security or integrity of the Service, including malware, probing, scraping or circumventing usage limits;
- reverse engineer, redistribute, resell or sublicense the Service.
You are solely responsible for the files you process and for holding the necessary rights to any audio you convert. If you believe content processed through the Service infringes your rights, contact us at jdvirt@kickbackcity.com and we will investigate and, where appropriate, suspend the responsible account.
4. Licence and intellectual property
We grant you a limited, non-exclusive, non-transferable right to use the Service within the plan you have selected. We retain all ownership of the Service, its software, documentation and branding. You retain all rights in the audio files you process — we claim no ownership over your samples or converted output.
5. Payment and billing
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Payment, billing, tax, cancellation and refund mechanics are governed by Paddle's Buyer Terms. Our own refund window is described on our Refund Policy page.
6. Service level and warranties
The Service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free operation, nor that every conversion will be accepted by every piece of hardware. To the fullest extent permitted by law we disclaim all implied warranties, including merchantability and fitness for a particular purpose. Always keep a backup of your original files.
7. Liability
To the fullest extent permitted by law, our aggregate liability arising out of or relating to the Service is limited to the fees you paid in the twelve months preceding the claim. We exclude liability for indirect, consequential or special damages, including loss of profits, data or goodwill. Nothing in these terms limits liability for fraud, death or personal injury where such limitation is prohibited by law.
8. Indemnity
You agree to indemnify us against claims arising from the content you process, your unlawful use of the Service, or your breach of these terms.
9. Suspension and termination
We may suspend or terminate access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may stop using the Service at any time and request account deletion by emailing jdvirt@kickbackcity.com. On termination your account data is deleted; converted files already downloaded to your computer are unaffected.
10. General
These terms are governed by the laws of the United States and the state in which KICK BACK CITY is established, and the courts of that jurisdiction have exclusive jurisdiction. You may not assign this agreement without our consent; we may assign it in connection with a merger or acquisition. Neither party is liable for delays caused by events beyond its reasonable control. We may update these terms; continued use after an update constitutes acceptance.
Questions: jdvirt@kickbackcity.com